FREQUENTLY ASKED QUESTIONS

Made-to-Order items are custom-made only after an order has been placed. Bespoke kilts and print-on-demand T-shirts fall into this category. We do not carry inventory for these items. They are made to each customer's specifications. Please note that once a Made to Order item has successfully been submitted, it cannot be cancelled, modified or returned for a refund. Rest asssured that our Guarantee still applies, meaning that if there's an issue with any of our products, we'll do our best to put things right.

Back-Order items are products that are currently out of stock and not immediately available. Estimated time frames are indicated on the product detail page and may take several weeks, potentially arriving sooner or later than estimated. You may always cancel your Back-Order based on our Online Return Policy, and you will only be charged at the time of shipment. For updates regarding your Back-Order, please contact support@liberationkilt.com.

Size guides are available on each product page, because they are product-specific. For example, to determine your best fit for a T-shirt, measure a shirt you already own that fits you well and compare to the size guide on all T-shirt product pages. Whereas for a bespoke kilt, you will need someone else to take three body measurements.

Answer

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.