Frequently Asked Questions

Please find below typical questions some of our customers may have. If you can not find the answer you are looking for please get in touch via email customerservice@beggxco.com and a member of the customer service team will be happy to assist you.

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How can I get in contact with you?

You can contact us via email at support@theslowlabel.com and we will get back to you promptly. 

How can I change my order?

You can change or update your order as long as it has not been packed and/or shipped. Just email us at support@theslowlabel.com with your order number, and we will do our best to accommodate any changes.

Where does The Slow Label ship to?

We currently ship to European countries as well as the United Kingdom and Israel. If you have any questions or suggestions, feel free to reach out to us!

Where does The Slow Label ship from?

All orders are shipped from Berlin, Germany, where our new warehouse is located. We use DHL goGreen to ship all orders.